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Moffett Library eResources Status: eResources Status

Provides updates regarding known access issues affecting the library's electronic resources.


This guide was created with the intention to provide accurate and current information and updates for known access problems or planned maintenance affecting library electronic resources (eBooks, eJournals and databases). For assistance regarding the MSU Portal or other IT specific issues when accessing the library's electronic resources, please visit the IT page here.

If you experience any problems using our library electronic resources, please first check the list below to see if this is a known issue. If the problem is not listed here, please report the issue using the contact details provided in the Get Help or Report an Issue section below.  For general help using our library electronic resources, please contact the Reference Desk, or browse our LibGuides for subject specific and library resource guides.  

Get Help or Report an Issue


If you require help using any of our library electronic resources, or discover any access, downtime or technical issues with Moffett Library resources which are not listed on this page, please let us know.

  • Error Report: To submit an error report, please click here
  • Email:
  • Telephone: 940-397-4758
  • In person: The reference desk is located on the 1st floor. 

Ongoing Access Issues

Details of any ongoing issues or planned maintenance.

eResource Access Issue Date 
EBSCO Databases


When attempting to access EBSCOhost Research Databases through the A-Z Database list or items in Primo, patrons may receive a "This site can't be reached" message. The library is aware of the issue and is working with EBSCO to resolve the issue asap. 

June 23, 2020
Primo When attempting to access electronic resources in PRIMO, the library's catalog, patrons may receive an error message and are unable to access the resource. If such an issue does occur, please submit an Error Report or contact the Reference Desk to notify the library of the issue.  Summer 2019

Upcoming Service Disruptions

To maintain access to the library's eResources, ongoing maintenance will occasionally take place. Listed below is scheduled upcoming maintenance sessions. 

eResource Scheduled Maintenance  Date


Credit to the University of Strathcyde Glasglow (